SPAM ARREST LLC
LAST REVISION & EFFECTIVE DATE: November 24, 2008
Spam Arrest LLC ("Spam Arrest") is
committed to protecting your privacy. We have made a commitment to maintain
strict requirements regarding how we treat your information.
The information on this Web site (the
"Site") is being offered by Spam Arrest LLC ("Spam Arrest"). If you use Spam
here. This privacy statement is designed to tell you how
we collect and use personal information so you can make an informed decision
about using our Site. Please read this statement before using our Site or
submitting any personal information to us. By using our Site, you consent to the
information collection and use practices described herein.
CHANGES IN THIS PRIVACY STATEMENT
If we decide to change our privacy
policy or our email practices, we will post those changes to this privacy
statement, our home page, and other places we deem appropriate so that you are
aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it.
We reserve the right to modify this
privacy statement at any time, so please review it frequently. If we make
material changes to this policy, we will notify you here, by email, or by means
of a notice on our home page.
Your use of the Site following the
posting of such changes or revised statement shall constitute your acceptance of
any such changes. We encourage you to review our privacy statement whenever you
visit our Site to make sure that you understand how any personal information you
provide will be used. This privacy statement applies to all users of this Site,
including but not limited to Spam Arrest's customers who register for our
services ("Customers") and to persons or entities that send email to Customers
("Senders"). This privacy statement applies only to our online information
collection and use practices through this Web site and does not apply to Spam
Arrest's offline information collection and use practices.
1. Spam Arrest employees do not access
the content of any emails filtered through Spam Arrest services unless you
specifically request them to do so (for example, if you are having technical
difficulties accessing your account) or if required by law, to maintain our
system, or to protect Spam Arrest or the public.
2. No human reads your email to target
content or related information to you without your consent.
3. We will not sell, share, or rent any
personal information to others in ways different from what is disclosed in this
statement without first obtaining your authorization.
4. We never share your personally identifying information with any
advertiser as part of this service, unless you specifically ask us to do so.
WHAT PERSONAL INFORMATION DO WE COLLECT
Although the majority of information
obtained through this Site is business related, we may also collect personal
information (i.e., individual information that may be used to personally
identify or contact you) from Customers, Senders, and other users of this Site.
Collection is done both actively (information you voluntarily submit to us) and
passively (information automatically gathered from your computer).
ACTIVE COLLECTION. At several places on our Site, we collect certain information you voluntarily provide to us that may contain personally identifiable information. For Customers, for example, our registration page requests your full name, address, phone number, fax
number, email address, email server host name and email user name and password. If you do not provide such information you may not be able to use the Site and service offered therein. When importing your email address book or adding email addresses as a contact to the
site, these addresses will be used to pre-authorize communications with these users. For Senders, our identity verification page requests your full name, address, phone number, fax number, email address, and email name. You may also
provide us with credit card information for payment of registration fees or other fees collected by Spam Arrest. If you send us an email request, we may also store that information. Spam Arrest also will store emails sent to Customers from Senders for an indefinite
period of time, as back-up copies for the purposes of recovery from errors or system failure.
PASSIVE COLLECTION. Our software
automatically collects certain information from your computer (such as your
Internet address, browser type, operating software, computer language, email
type, etc.) using three methods: (1) cookies, (2) log files, and (3) a
1. Cookies. A cookie is a piece of data
stored on the user's hard drive containing information about the user. Usage of
a cookie is not linked to any personally identifiable information while on our
target their interests in an effort to enhance the experience on our Site. If
you wish to block, erase, or be warned of cookies, please refer to your browser
instructions or help screen to learn about these functions. If a user rejects a
cookie, they may still use our Site: however, they will be limited in some of
its areas. For example, the user may not receive promotions or product
information. Spam Arrest reserves the right to prohibit access to and use of the
Site if cookies are disabled. Please note: While some of our business partners
2. Log Files. We use IP addresses to
analyze trends, administer the Site, track user's movement, and gather broad
demographic information for aggregate use. IP addresses are not linked to
personally identifiable information.
3. Software Download. When a Customer
initially registers with Spam Arrest, he or she will be required to download
software to his or her computer in order to complete registration. This software
will gather information regarding the Customer's computer such as the type of
operating software, the computer language, the type of email (e.g., Outlook,
Netscape). This software also will gather other information regarding the
Customer including the user's name and password, email host server, and IP
address. The information collected is used internally by Spam Arrest to
facilitate provision of unwanted email ("spam") blocking services to Customers.
Such information (but not user and password information) may be sold or provided
to third parties in aggregate form.
Aside from the methods listed above, we do not use any tracking technologies in
conjunction with your email. For example, when you send an email, we do not use
cookies to monitor whether the recipient has received it.
E-MAIL SERVER CONTENTS
The content within (a) your Spam Arrest
e-mail service account and (b) the e-mail server you designate during the E-mail
Service registration process, are retrieved, stored and maintained on Spam
Arrest's servers in order to provide Spam Arrest services to you. Because we
keep back-up copies of data for the purposes of recovery from errors or system
failure, residual copies of email may remain on our systems for some time, even
after you have deleted messages from your mailbox or after the termination of
HOW DO WE USE THE PERSONAL INFORMATION WE COLLECT?
Spam Arrest is the sole owner of the
information collected on this Site. Personal information that you provide Spam
Arrest (such as a personal email address) may be used by Spam Arrest in the
* to contact you about your use of the
Site or about our products and services;
* to respond to your comments or
* to maintain a record of the
relationship between email addresses to provide the spam blocking services;
* to request feedback and to enable us
to develop and improve the Site and our products and services;
* for internal and Spam Arrest
marketing/promotional purposes including newsletters (you can opt out of
receiving marketing/promotional materials by completing the Termination of
Service form on the Site); and
* for the specific purpose for which the
information was provided and to otherwise provide the spam blocking services
described in the Spam Arrest Terms of Service Agreement.
For example, we send new Customers and
other users a welcoming email to verify password and username, and established
Customers will occasionally receive information on product services or special
promotions. Customers must accept such commercial/promotional emails as a
requirement of our service. Please see "What Choices Do You Have Regarding The
Use Of Your Information?" below regarding your options not to receive such
communications. We also send Customers Site and service announcement updates via
email. Receiving such email announcements is a condition of our service, as they
contain important information about our service. If you do not wish to receive
them, you have the option to deactivate your account. You may do that by
completing the Termination of Service form on the Site.
For Senders, your information will be
used to confirm or re-confirm your identity as a party authorized to send email
to a particular Customer or Customers, to develop and maintain "scoring"
information attributable to a particular Sender's email address, and to provide
the spam blocking services described in the Spam Arrest Terms of Service
Agreement. Your email address will not be used for marketing purposes, sold or
shared with third parties, unless required by law.
For Spammers, your information may be
sold or otherwise provided to spam monitoring, compliance, government and
Except as set forth herein, Spam Arrest will not disclose Customer email
addresses, or the email addresses of Senders, to any third parties, including,
but not limited to, direct marketers.
WHAT PERSONAL INFORMATION DO WE SHARE WITH THIRD PARTIES?